Privacy Policy

1. Who we are and what this policy covers

KoreEngine provides enterprise AI, software, data and cloud engineering services and develops related technology products. This policy applies to personal information processed through https://www.koreengine.com, business enquiries, sales conversations, events and our client and supplier relationships.

For questions or privacy requests, contact us at admin@koreengine.com. In this policy, “KoreEngine”, “we”, “us” and “our” refer to the KoreEngine entity that receives your enquiry or contracts with you.

2. Information we collect

• Contact and enquiry data: name, company, work email, phone number, role, message and any information you choose to provide.
• Business relationship data: meeting notes, correspondence, proposals, contracts, invoices, project contacts and service history.
• Technical and security data: IP address, browser and device type, requested URL, timestamps, diagnostic logs and security events generated when you use our website or systems.
• Recruitment or supplier data: professional and payment information where you apply to work with us or provide services to us.

3. How and why we use information

Depending on the applicable law and context, we process information with your consent, to take steps at your request or perform a contract, for permitted legitimate business purposes, or to meet a legal obligation. We do not sell or rent personal information and do not use it for third-party behavioural advertising.

• Respond to enquiries, arrange discovery calls and prepare proposals.
• Enter into and perform contracts, deliver and support services and products, and manage client or supplier relationships.
• Operate, secure, troubleshoot and improve our website, infrastructure and services.
• Send relevant business communications where you have requested them, consented, or applicable law otherwise permits them. You may opt out at any time.
• Comply with legal, tax, accounting and regulatory obligations and establish or defend legal claims.
• Protect KoreEngine, our clients and others from fraud, abuse, cyber threats and other harm.

4. How we share information

We disclose information only where reasonably necessary and subject to appropriate confidentiality and security obligations. Recipients may include:

• Hosting, infrastructure, email delivery, security and other technology providers, including Vercel for website hosting and Resend for enquiry email delivery.
• Professional advisers such as lawyers, accountants, auditors and insurers.
• Approved contractors or delivery partners involved in a client engagement, where the contract and applicable law permit it.
• Government authorities, regulators, courts or other parties when required by law or necessary to protect legal rights and safety.
• A buyer or successor in connection with a merger, financing, reorganisation or sale, subject to appropriate safeguards.

5. International data transfers

Our providers, clients and delivery teams may operate in different countries. Where personal information is transferred outside its country of origin, we use contractual, organisational and technical safeguards appropriate to the information and comply with applicable transfer restrictions.

6. Retention

We keep personal information only for as long as needed for the purposes described above. We generally retain unanswered or early-stage business enquiries for up to 24 months after the last meaningful contact. Client, supplier, financial and contract records are kept for the engagement and any additional period required for legal, tax, audit or dispute purposes. Security and diagnostic logs are normally retained for shorter operational periods. We then delete or anonymise the information unless law requires continued retention.

7. Security

We use proportionate administrative, technical and organisational measures designed to protect personal information, including access controls, transport encryption, secure hosting and supplier review. No internet transmission or storage system can be guaranteed completely secure, so please do not send confidential credentials or sensitive personal information through the public enquiry form.

8. Your choices and rights

Subject to applicable law, you may ask for information about our processing, access or correction, deletion, withdrawal of consent, grievance redressal, nomination, restriction or objection, and a portable copy where available. Email admin@koreengine.com. We may need to verify your identity and may retain limited information where an exemption or legal obligation applies. You may also complain to the Data Protection Board of India or another competent supervisory authority when that remedy is available.

9. Cookies and analytics

Our hosting and security providers may process essential request data or use strictly necessary mechanisms to deliver and protect the site. With your permission, we also use Google Analytics 4 to understand how visitors find and use the website and to improve its content and performance.

Google Analytics may process page URLs, referral source, interaction events such as page views, scrolling and outbound clicks, browser and device information, approximate location derived from IP address, and online identifiers stored in cookies or similar browser storage. We do not configure Analytics to collect contact-form field contents or information that directly identifies you.

Analytics remains disabled unless you select “Allow analytics”. You can decline without losing access to the website and can change your choice at any time using “Privacy choices” in the footer. When enabled, Google processes the information as our analytics provider. Learn more about how Google uses information from sites that use its services.

10. Children

Our website and services are intended for organisations and business professionals, not children under 18. We do not knowingly solicit personal information from children through this website.

11. Changes and contact

We may update this policy to reflect changes in our services, providers or legal obligations. The “Last updated” date identifies the latest revision. Questions, grievances and requests may be sent to admin@koreengine.com.